Billing Frequently Asked Questions (FAQs)
Why am I receiving more than one bill for the same procedure?
There are a number of separate charges associated with your endoscopy procedure. You MAY receive charges from several companies:
- Facility Fee for the endoscopy center, its equipment and staff – from the Endoscopy Center of Marin
- Pathology Fee for preparing and examining any biopsy or other tissue specimens obtained during your procedure – from the pathologist ( For questions related to your Pathology fees please contact Marin Medical (Pathgroup) Laboratories at 1-877-456-6706 or Marin Gastroenterology Pathology at (415) 925-6914 and speak to the billing department
- Anesthesia Fee for Anesthetist Services rendered during your procedure. Please contact the billing company at 1-855-880-9329. Please note that Anesthesia services are provided by independent contractors that are not employees of the facility.
- Professional Fee for performing the procedure – from your physician’s office- For questions related to the professional fees please contact your Physicians office directly.
What type of credit cards do you accept?
We accept all major credit cards such as VISA, Mastercard, Discover and American Express.
When should I expect my first bill?
We will bill you for any applicable patient responsibility balance shortly after your insurance carrier processes your claim.
Do you charge interest?
Are we able to set up a payment plan?
We do ask that all balances are paid in full within 60 days. If you forsee or encounter problems paying your balance within the 60 days, please contact our billing office immediately at (415) 898-0072 to create a payment plan.
What is included in my bill?
We are dedicated to reducing the cost of your medical care. In fact we do not itemize invoices at the Endoscopy Center, since most procedures have established charges. You will receive separate invoices though from your physician, pathologist, and anesthetist.
What is your credit and payment policy?
Credit and Payment Policy payment is due within 60 days of your procedure. Self-pay accounts are to be paid in full on the date of service.
We strongly encourage you to personally contact your insurance company about your upcoming procedure. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your procedure date. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially.
As a courtesy to you we will submit insurance claims for you.